NM Roofs FAQ

Do you give free estimates?

In general, yes. There are times when there are jobs out of town or which require special equipment; such as steep roofs, which may be charged for the extra time or access.

Can I get an estimate over the phone? Without someone actually getting on my roof?

This is not advisable as there are too many variables and the quote would not be accurate. While it is possible to get a replacement bid from a satellite or drone image it will not show all the details of your roof. In the case of repairs and maintenance getting on the roof is the only way to give you an accurate recommendation. Estimates are free and there is no pressure from our estimators to accept our advice or our bids.

Do I need to be there?

We recommend that you meet the estimator in person or via video chat. A major investment in your home like replacing your roof involves more than just the lowest price. You want a company you can trust to be there for the life of your roof. We have been in business since 1974 so you have peace of mind that we will be there to take care of your roofing needs.

In the case of leaks, our representative definitely needs to meet you there so you can show him where you see the leak inside your home.  A thorough inspection of the leaking area from the inside of your home will help us pinpoint the corresponding area on the roof. This helps ensure that all possible sources for the leak can be included in our recommendations for repairs.

Questions you should ask of any roofing contractor you’re considering:

  • Why are certain materials better for my roof than others?
  • How do I know your recommendation is the right one for my roof?
  • What is your warranty?
  • Are you licensed and insured?
  • Can you provide references?

What can I do to minimize leak damage?

Rain hole in roofYou can minimize water damage by making some small holes in the sheetrock in the leaking area. Use a small screw driver, ice pick or knife. This will let the water pass through and help keep it from soaking in. **Only make holes where there is actually water coming through. Don’t do it if your ceiling is only stained.

Take care this area is not near any electrical lines, lights, etc. We do not recommend this method if the ceilings are wood or plaster.

My roof holds water. What are my options?

It depends on how much water is standing. Too much weight on the roof can be dangerous. Water can often be drained off the roof by installing canales or roof drains. A more expensive option is sloping the roof to give it a slight angle so that water can drain off. Sloping and building up low areas would require roof material to be replaced. Here in Albuquerque and throughout New Mexico, flat roofs have been used for years and many old roofs can be helped with the techniques mentioned above. The materials used in a flat roof are resistant to the heat and sun.

How long do roofs last?

Asphalt shingle roofs are factory rated in 20, 30, 40 and 50 year ratings. Because of the UV rays here, they may start to break down a few years prior to that time. Lighter colors last longer. Tar and gravel (built up fiberglass) roofs typically last between 12 and 15 years if they are properly maintained and kept clean. Sun exposure, decaying leaves or pine needles and lack of maintenance can significantly shorten your roof’s lifespan.

What is the difference between a manufacturer’s warranty and a labor warranty?

Manufacturers warranties give approximate life expectancies of various roofing materials under average weather conditions. Roofing contractors issue warranties that guarantee the quality of their workmanship.

Can roofs be installed any time of the year?

Yes. The weather in Albuquerque and New Mexico is moderate enough that roofing can be done all year. Naturally, we don’t install roofs if it is actually raining, snowing or if the wind speeds are over 25 miles per hour.

Which should I replace first, my stucco or my roof?

To avoid damage to new stucco it is better in most cases to have the roof replaced first and then the stucco. If the stucco is too old and cracked then it will need to be replaced in order to have a solid surface on which to adhere the new roofing material.

Is it a good idea to replace my air conditioner at the same time the roof is being replaced?

Yes. This way the new roof won’t be compromised by changing out the a/c later. It will also save you money by only having to pay labor to move the unit one time.

How often should we have our roof checked?

Once every year or two the roof should be checked to make sure all sealants are intact, canales and drains are free of debris, etc.

How often should we expect to have maintenance done?

Once every two or three years on areas that have sealants. Roofs should always be kept free of organic debris. This varies depending on where you live, the number and type of trees you have and the type of roof you have.

How often should I have maintenance work done on my roof?

You should have your roof checked every year. Annual inspections are free on roofs that Doyle Roof Master installs. On average most roofs will require some minor sealing to the walls and penetrations every two years or so.

It is by far less expensive to do seasonal maintenance on your roof, than to prematurely replace your roof.

Is there anything I can do to prolong the life of my roof?

Cleaning gutters of leaves and keeping branches off of your roof will help. Doyle Roof Masters has years of experience maintaining roofs and will be happy to advise you on what you can do.

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